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Lewisville council hears AI strategy focused on governance, data controls and staff training
Summary
City information-technology staff presented an AI strategy that emphasizes use-case driven projects, data governance, vendor purchases rather than in‑house model building, and staff upskilling; council asked questions about cloud providers, data location and safeguards.
Aaron Gelza, the city’s presenter on artificial intelligence, told the Lewisville City Council on Jan. 7 that the city is preparing a formal AI framework that prioritizes responsible use, transparency and safety while focusing on business needs. "Our AI vision: we'll use AI to work smarter, deliver better services, predict needs from our data, and do so with a commitment to safety, transparency, and fairness," Gelza said, summarizing the committee's guiding language.
Gelza said the committee — led by the deputy city manager and including department directors and staff — mapped a staged approach: identify clear use cases, measure organizational maturity, and prioritize projects that are feasible and align with business goals. He repeatedly stressed buying commercial solutions rather than building large language models in house: "We're going to buy the majority of our…
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