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Council approves ITA pilot form to let city workers route quality‑of‑life reports between departments
Summary
Los Angeles' Information Technology Agency unveiled a one‑page intranet form to let city employees report potholes, graffiti and other quality‑of‑life issues directly to the department responsible. Council approved the pilot (item 9) by a 10‑aye vote and directed implementation within 30–60 days.
The Los Angeles City Council on March 28 approved a one‑page intranet "community enhancement" request form developed by the Information Technology Agency (ITA), the Chief Legislative Analyst's office and Council District 3. The form will let city employees file a short electronic report when they observe a public problem — potholes, graffiti, broken streetlights — and automatically route the report to the appropriate department.
Councilwoman Chick introduced the presentation and praised the pilot as a way to give the city "extra pairs of eyes and ears" in neighborhoods. Richard Tom of…
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