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HCPF requests R7 funding to bolster county administration and CBMS operations amid backlog and staffing concerns
Summary
HCPF asked the Joint Budget Committee to fund R7, a roughly $21 million proposal, to increase county administration hours, improve CBMS automation and add staff to reduce backlogs, support escalations and standardize county business processes.
The Department of Health Care Policy and Financing pressed the Joint Budget Committee for an R7 funding package that would increase county administration resources, add targeted FTE and pool hours for Colorado Benefits Management System work, and provide technology and staffing to reduce backlogs and improve timeliness.
HCPF officials said R7 would raise the county administration pool by roughly $21 million (department materials) to better align county staffing and wages with workload and to fund technology improvements such as a “panda” (bot) tool and a unified data repository. The department described the county incentive program—an annual program that allows counties to earn back a portion of their local share by meeting performance benchmarks—and told the committee…
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