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Human Services Division frames work around a housing-and-services continuum and ‘resource literacy’
Summary
Jessica Thomason, executive director of the Human Services Division at HHS, briefed the appropriations committee on the division’s scope, its housing-and-services continuum framework, and efforts to simplify access to services for North Dakotans.
Jessica Thomason, executive director of the Human Services Division at the Department of Health and Human Services, told the House appropriations committee on May 20 that the division organizes its work around core functions — money management, quality standards, access assurance, and safety-net services — and a housing-and-services continuum that prioritizes integrated, home-based options when appropriate.
Thomason said the presentation was intended as an overview to “queue up” more detailed conversations the committee will hold with individual teams in the coming weeks. She described the division as ten teams that work across common goals and emphasized the need to center the citizen experience in service design. "It isn't even just us here in the division. It is all of us together at HHS," Thomason said.
Why it matters: Appropriators received a high‑level roadmap of how the division prioritizes services across…
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