Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Frostburg commissioners direct staff to pursue residential leak-insurance pilot with ServLine
Summary
After a presentation from ServLine, Frostburg commissioners agreed to pursue a citywide, residential-only leak adjustment insurance option and target a $1,000 coverage level, keeping existing multifamily adjustments in place, and asked staff to prepare ordinance language for a July start date.
Frostburg commissioners agreed during a work session to pursue a residential-only leak adjustment insurance program administered by ServLine and to begin by offering a $1,000 coverage option to single-family customers.
The decision followed a 30-minute presentation by Ashley Shilwarski, a ServLine representative, who said the program would replace the city’s current ad hoc leak adjustments by allowing customers to file claims directly with ServLine while the policy remains in the city’s name. “Our program…allows them to file a claim directly with us, freeing up your staff time,” Shilwarski said.
Why it matters: Commissioners cited administrative burden and the city’s annual write-offs for leak adjustments as motivating factors. Staff…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
