Larimer County to launch new special-events permitting system Jan. 14; staff say it will improve tracking and compliance

Rebecca Everett, Larimer County Community Development director, told the Board of County Commissioners on Jan. 13 that the county will launch a new vendor system for special-events permitting the morning following the meeting and begin accepting applications for the 2025 event season.

Everett said the new system is intended to improve interactions among event organizers, county reviewers and referral agencies. The platform adds functionality the county did not previously have, including the ability to record compliance issues, carry forward notes tied to a parcel or recurring event, and track the number and history of events on a property.

Staff completed user testing with a small number of event organizers prior to launch, Everett said, and the county's IT project-management team and Community Development staff led the rollout. She credited Denise Roybal and the IT project team for the work to reach go-live. Everett said the system would go live at 7 a.m. on the morning after the Jan. 13 work session (the county described the launch as timed for the 2025 special-event season rather than 2024, a date referenced in staff remarks). Event organizers will be able to submit applications starting at that time.

Commissioners asked staff to return with a high-level evaluation after the initial launch and again later in the season to report on customer experience, referral-agency feedback and whether the tool improved permit processing and compliance tracking. Everett said staff plan to report lessons learned and that the system will support documentation of any noncompliance with permit conditions.

No formal BOCC action was required; staff said the system will be live and staff will monitor performance and report back as requested.