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Supervisors hear resident complaints about Brightspeed outages; board to invite company to next meeting
Summary
Several supervisors and residents described persistent phone and internet outages attributed to Brightspeed, including concerns about inability to call 9-1-1 for residents without cellular service; the board agreed to invite Brightspeed to the February meeting and to contact the State Corporation Commission if necessary.
Board members raised multiple complaints from residents about Brightspeed service outages and customer-service responses. Supervisors described reports that home landlines and internet have been unreliable since around Christmas and that some isolated residents depend on landline calling to reach emergency…
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