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Council presses city manager for timeline as Lowell moves to full 311 rollout; March 10 target given
Summary
Councilors pressed city staff for a firm timeline for the citywide 311 service; administration said full public rollout is targeted for March 10 with initial forms expanding from 3 to 13 and a downloadable app available at launch.
Lowell City Councilors on Jan. 14 pressed the city manager and MIS staff for a clear timeline to complete a full public rollout of the city's 311 service, and administration leaders said they expect to make the service fully public on March 10.
Councilor Noon, who filed the motion asking for a timeline, said the rollout is long overdue and asked staff to explain remaining steps. Councilors emphasized staffing and the analytics the system will provide.…
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