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Finance director reports November finances and addresses utility double‑charge issue; about 50 accounts affected, refunds issued
Summary
Finance staff presented November 2024 financials and described a billing error causing duplicate withdrawals on about 50 accounts; the department mailed 5,000 notification letters and issued more than 20 refund checks so far.
Jean, the city finance director, presented the November 2024 financial report and addressed a recent utility billing problem that resulted in duplicate withdrawals for a small share of customers.
On the financials, Jean said the general fund had collected approximately $13,502,485 (about 49% of budget through November) and noted collection and expenditure percentages across funds including water, sewer and sanitation (values were presented in tables during…
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