Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Golf operations report: tournament lineup, call-center drop and cart revenue reviewed
Summary
The Sun City West Golf Committee reviewed the 2025 tournament schedule, reported a 17% drop in call-center volume, and discussed cart revenue, lottery bumps and dress-code enforcement during its Jan. 9 meeting.
The Sun City West Golf Committee on Jan. 9 heard a progress report from Golf Operations Manager Pat O'Hara on the 2025 tournament schedule, call-center activity and cart revenues.
O'Hara told the committee the community tournament slate includes a Golf Expo at Stardust and several sold-out events, and reminded residents that entry forms are sent six weeks before tournaments. He said call-center volume has fallen as golfers use the online portal: “the numbers of calls coming into our call center versus last year have dropped 17%,” O'Hara said, adding the decline has prompted a review of staffing windows and peak hours.
Committee members pressed for…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
