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National Grid begins island smart‑meter installation; company and town outline timeline, opt‑out and safety details
Summary
National Grid told the Select Board on Oct. 22 that a residential smart‑meter deployment began in early October on Nantucket, with about 1,800 meters (roughly 15% of homes) installed so far; the company described outage testing, data privacy, opt‑out fees and a local drop‑in for customers on Nov. 3.
National Grid representatives told the Select Board on Oct. 22 that the utility began installing next‑generation advanced metering infrastructure (AMI) meters on Nantucket in early October and expects to finish residential work by spring 2026, then begin commercial installs.
The company said installers had replaced just over 1,800 residential meters as of the presentation, about 15% of the island’s homes. Installations require a brief, safety‑test power interruption at each location; National Grid described the outage as typically under 10 minutes and said crews leave door hangers when work is complete.
National Grid said AMI meters report usage roughly every 15 minutes and provide benefits including more detailed customer usage information, faster outage detection and remote alarms for equipment problems. Lisa Morguerra, National Grid’s community engagement lead for the Massachusetts AMI project, said customers will be able to view…
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