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Civil service staff report shows low test follow-through; proposes digitizing records and more online testing
Summary
Civil service staff presented new tracking data showing low applicant follow-through on written exams, described steps taken to increase convenience for applicants and outlined funding requests to digitize records and expand online testing licenses.
Civil service staff on Jan. 8 told the Civil Service Merit Board that the office has created new tracking spreadsheets to monitor job postings, testing and referral timetables and that written-test response rates remain lower than desired.
"I did bring a few stats and things that I wanted to share with the group," said Nick Bradshaw, civil service staff, opening the report. He said the office began new, more detailed tracking after he started in October and that the data will guide decisions about outreach and testing practices.
Bradshaw said the office is using a self-scheduling tool (Acuity) for written exams and that, for one deputy-clerk posting in 2024, 23 applicants met minimum qualifications, 20 scheduled tests and 11…
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