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911 dispatch chief reports staffing shortfall and a new records system due in June
2107741 · January 13, 2025
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Summary
City dispatch leadership said the 911 center has 17 dispatchers, four administrative staff and two part-time employees, is short several positions per shift, and expects a new records-management system in June to improve interoperability with the sheriff’s office and incident visibility.
Chief Gerke, representing dispatch, told the workshop that the city’s public-safety answering point has a staff of 17 dispatchers, four administrative staff and two part-time employees. He said the center is short of the staffing level the department considers needed for safe operations…
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