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Strafford County approves new cleaning contract after repeated complaints; Upcountry Property Services awarded bid
Summary
Strafford County commissioners voted to accept a bid from Upcountry Property Services to replace the county's existing cleaning contractor following repeated tenant and staff complaints about performance.
Strafford County commissioners voted to accept a bid from Upcountry Property Services to provide cleaning services for county facilities, the board said during a discussion about recurring complaints about the incumbent contractor.
The decision came after staff described nearly a year of problems with the current vendor, repeated complaints from tenants and employees, and repeated attempts to improve performance using check sheets and other monitoring. A staff member told commissioners the new bidder’s proposal appeared to be “about…
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