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City covers employee prescriptions after transition to new pharmacy benefit manager causes brief disruption
Summary
City staff said a new prescription insurance vendor failed to add employees to the system during a New Year transition; the city temporarily covered prescription costs while the insurer corrected the error and digital/mailing cards were issued.
City staff reported a temporary disruption in employee prescription coverage after the city switched to a new pharmacy benefits manager. Officials said the insurer failed to add employees to the system, which caused problems for employees attempting to fill prescriptions early in the new year; city officials said the city covered prescription costs while the insurer corrected…
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