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Middletown council approves Central Square contract to replace aging public-safety software
Summary
City council voted unanimously Jan. 7 to authorize a contract with Central Square Technologies to replace legacy public-safety software; initial year costs and recurring subscription amounts were detailed by staff and funding was included in the 2025 budget.
Council approved an ordinance authorizing the city manager to contract with Central Square Technologies LLC to replace the city’s existing public‑safety software suite.
Law Director Ben Yoder and Acting City Manager Ashley Combs explained that the city’s previous system (acquired from Civica CMI in 2016) had received minimal updates and limited support hours; Central Square offers 24/7 support…
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