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Agency training explains how applicants view and respond to plan-review issues in online portal
Summary
A training video from agency staff walks applicants through receiving email notices, viewing plan-review issues in the agency's online portal, answering each issue, and uploading corrected documents once all disciplines have answered.
An agency staff member in a training video explained how applicants receive email notices about completed plan-review cycles and use the agency's online portal to view and respond to review comments and upload corrected plans.
The guidance matters because applicants must answer all open issues from every plan-review discipline before the portal enables submission of corrected sheets. That step is required to move a resubmittal forward and allow inspectors to see approved plans in the field.
The video says applicants will receive an email after a plan review cycle is complete with a link to the agency's portal. Clicking that link takes the user to an issues list for the review cycle or a specific review. From the issues list, users can sort by any column header (for example, discipline or last updated), filter by one or more disciplines or issue statuses, and open an individual issue to see its title, full description, and any associated markups.
Applicants may generate an on-demand PDF issues report; the report can include any individual plan sheets and supporting document pages that have open or answered issues along with associated markups. The video explains that sorting and filter selections are reflected in the data returned on exported reports and that the print icon can be used to print, save to PDF, or download a spreadsheet of the issues list.
To resolve an issue, open the issue detail, enter a narrative response in the applicant response field, and click save. The training states that "after saving your response, the issue will change from open to answered." If a review comment references a code section, the portal shows a link to view more details. Users can pan and zoom within plan sheets and click a magnification icon to zoom directly to the related location on a page.
The staff member emphasizes that all issues must be answered by all plan-review disciplines before applicants can use the uploads tab to submit corrected sheets or supporting documentation. Once those steps are complete, the portal prompts the user to upload the corrected materials. The video directs applicants to view follow-up training for the next steps in the resubmittal process.
There were no formal decisions or votes recorded in the training video; it is instructional guidance for applicants and reviewers.
