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Belknap County approves $86,762.50 contract for new 911 dispatch consoles

2083439 · January 7, 2025
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Summary

The county accepted a Systema bid to replace dispatch center consoles and add workstations; four bids were received, the lowest bid was $84,207.15 (Evans), and county staff said funds totaling $130,000 are earmarked for the project including flooring and electrical work.

Belknap County Commissioners voted to accept a Systema bid of $86,762.50 to furnish and install new dispatch-console workstations for the county’s 911 center.

County staff reported four bids were opened on Dec. 20 and recommended the Systema console system based on ergonomic features and staff preference. Staff noted the lowest bid came from Evans at $84,207.15, but recommended Systema because the consoles offer separate keyboard and screen motion and other ergonomics dispatchers preferred. The presenter said the dispatchers who will use the consoles were included in the review and preferred the Systema product.

The recommended Systema package provides four dedicated workstations, storage units to replace freestanding file cabinets and is intended to improve ergonomics and workspace organization. Staff said the county has about $130,000 earmarked for the overall dispatch center project; the $86,762.50 covers the consoles and equipment while separate costs for flooring and electrical work remain to be finalized.

The presenter said lead times are roughly 12–15 weeks from order to delivery. Staff also discussed options for replacing the current raised floor panels (estimated at about $30 per panel online, with an anticipated total around $6,000) and said one vendor opted not to bid on flooring because of removal complexity.

One commissioner moved to accept the Systema bid; the motion was seconded and approved by voice vote. The transcript does not record a roll-call tally. Staff indicated they will proceed with ordering and coordinate remaining work for flooring and electrical installation.

No statutory citations or ordinance numbers were referenced during the discussion.