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Library director reports expanded programs, digital demand and staffing turnover risks

1/6/2025 City Council Work Session · January 7, 2025

Summary

Library Director Eric (transcript) described expanded services including a library of things and circulating hotspots, strong summer‑reading retention, volunteer reliance and concern about staff retirements and rising e‑content costs.

Eric (Library Director) briefed councilors on the Albany Public Library’s services, staffing and trends.

He said the library has about 19.5 FTE and is funded mostly from the general fund with supplemental gifts and foundation support. The director reported that the library’s staffing per 1,000 population is below the state average and that volunteers provide significant support (about 3,650 volunteer hours in the prior year).

Recent accomplishments include launching a library of things (tools and household items for circulation), a maker space, circulating Wi‑Fi hotspots, and a record summer reading season (4,547 participants and nearly 13,000 books distributed during 2024). The director said the library’s summer‑reading program and staff work earned recognition from the American Library Association for retention and outreach.

He noted trends driving demand and cost pressures: rising prices for physical materials and especially e‑content (publishers’ licensing for ebooks and audiobooks can cost libraries many times the consumer price and often impose single‑copy circulation limits), a growing Spanish‑speaking population with high demand for bilingual services, an increase in patrons experiencing homelessness and related safety/mental health concerns, and potential federal/state funding risks if national IMLS funding were reduced.

The director flagged operational challenges: potential retirements that could result in 60–70 years of institutional experience leaving in the next biennium, the Carnegie building’s inaccessibility (making it unusable as a substitute open location without retrofit), and ongoing digital licensing costs. Opportunities he raised included hiring and energizing new staff, pursuing facility and services assessments, and strengthening consortium cooperation across Linn County libraries to reduce costs for digital materials.

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