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POST weighs new rules for instructor conduct after Quality Assessment Program flags unsatisfactory instruction

2067736 · January 6, 2025
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Summary

Staff proposed regulatory language to define an instructor code of conduct and clarify presenters’ responsibilities; POST’s contracted Quality Assessment Program reported 74 course evaluations this year and found 12 instructors unsatisfactory, prompting calls from commissioners for guardrails and clearer enforcement.

POST staff asked commissioners on Nov. 1 whether the commission should write regulations to govern instructor conduct and clarify who must investigate complaints about classroom performance.

Andrew Mendonca, law-enforcement consultant in Training Program Services, told the Commission that existing Regulation 1057 and POST policy TDC-4 focus on course certification but do not set a binding instructor code of conduct or require presenters to investigate instructor complaints. "Staff recommends that regulations be adopted, which more specifically address instructor code of conduct and performance and the responsibilities of presenters when complaints are received," he said.

The proposed rules emerged alongside results from POST’s Quality Assessment Program (QAP), which sends trained assessors into classrooms to review course delivery. Brad Neumeier, training program services bureau chief, and Bill Baldwin, QAP program manager,…

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