Presenter, RWTD portal presenter, demonstrated how to deactivate and reactivate devices in the RWTD portal used by the State Water Resources Control Board.

The presenter walked viewers through the portal: sign into the RWTD portal, open the manufacturer section, select the manufacturer tied to the device, open the device’s details, and click the devices tab. At the bottom of the device details page, users can click “inactivate device” to deactivate the device. The presenter demonstrated the on-screen confirmation and said users can later click an “activate” button to restore a device.

The presenter cautioned that "Inactive devices cannot be added to applications, and if they are inactive for more than 5 years, they will be removed from the RWTD portal." The video instructs users to confirm deactivation by clicking the inactivate button and provides a support contact for questions: wtdevices@waterboards.ca.gov.

No formal policy text or statutory citation was provided in the video. The instructions shown are procedural steps within the RWTD portal interface; the presenter did not specify any exceptions, appeals process, or administrative appeal timelines for removals after five years.

For users who need assistance, the presenter reiterated the support contact: wtdevices@waterboards.ca.gov.