A staff member at the State Water Resources Control Board described step-by-step how to abandon an application in the RWTD portal, warning that the action is irreversible and providing a support contact listed in the video.
The staff member said users should sign in to the RWTD portal, open the Applications tab, locate the application to be abandoned and click Details. "At the bottom of the details page is an option to abandon the application," the staff member said, adding that "once an application is abandoned, it cannot be recovered." The staff member advised that an application should be abandoned only if the user has no plans to register the devices associated with it.
The staff member walked through the confirmation step: "If you still wish to abandon the application, click the abandon application button, then confirm by clicking the abandon button." For additional help, the video lists a support contact as "wtdeviceswaterboards.ca.gov." The video does not specify whether that string is an email address or a web address.
The instructions in the video are procedural guidance for users of the RWTD portal. There was no discussion of policy, statutory authority, or formal board action in the recording. Users who are uncertain about abandoning an application should contact the support channel listed in the video before taking irreversible action.