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Branch Connection reports lower revenue and participation during renovation; spending rose after roof repairs
Summary
Staff presented the Branch Connection third-quarter fiscal report showing year‑to‑date revenue of $35,203, program participation declines tied to a facility closure and renovations, third-quarter spending of $638,284 largely driven by roof repairs and related costs, and a Net Promoter Score of 89.
Jennifer, a staff member presenting the Branch Connection quarterly report, told the Senior Advisory Board on Aug. 8 that year-to-date revenue for the program stood at $35,203 for the third quarter of fiscal year 2023–24.
Jennifer said membership counts and program participation were depressed by a facility closure for renovation; staff temporarily relocated programming to the First Baptist Church and other community venues. She reported 15,881 membership plans for…
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