Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Utilities Billing topic
No spam. Unsubscribe anytime.
Board tables water-and-sewer billing adjustment for 15 Smith Street amid unresolved repair documentation
Summary
A request to adjust a water-and-sewer bill for a multifamily property at 15 Smith Street was tabled after staff said they had not verified the repairs and the billing documentation left questions about who requested service and whether leaks were fixed.
The Board of Estimate and Apportionment tabled a water-and-sewer adjustment request for 15 Smith Street — a multifamily, owner-occupied property — after staff said they had not confirmed that the leak had been fixed and questions about the billing records remained.
Staff noted the service bill from Acorn Plumbing and Heating documented a significant leak and that the meter showed no flow at the time of inspection. Board members discussed whether the work had been completed and noted the person listed on the bill did not match the person who requested service. One member said the name on the email appeared to be Carrie Madden (transcript includes uncertainty over spelling: “Carrie Madden or McFadden”); another identified the property contact as Keisha Backus.
Given the lack of clear documentation that the repairs were completed and uncertainty about the billing and request source, the board voted to table the adjustment and asked staff to recheck the address and bring the item back to a future meeting after verification.
The transcript records the motion to table followed by a voice vote in favor. No adjustment was made at the meeting.
