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Vienna officials say hiring and retention shortfall threatens water and public works staffing
Summary
Board and staff discussed persistent difficulties recruiting and retaining public works employees, including certified water operators and CDL drivers; members raised pay, benefits, training and culture as contributors and flagged the issue for the budget process.
Vienna officials warned that the city faces a staffing and retention shortfall in public works and water operations that could affect service reliability if not addressed.
Public works managers told the board they are losing experienced employees to retirement and outside employers and are having trouble filling skilled positions such as Class 1 and Class 2 water operators and CDL drivers. Staff said Class 1 requires about one year of experience and Class 2 about five years, and that the city relies on internal training to develop those certifications. Jason Mortensen…
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