Ryan Day, who leads the department’s technology and business-intelligence work, said UDC has redirected developers and project managers to stabilize OTRAC/OTREC — the department’s primary records system — and address problems raised by Adult Probation and Parole agents.

Day said the team’s first priorities are to "stabilize the system" and fix underlying issues so the system is less likely to go down, and then to address specific functionality problems AP&P staff reported. He said the department accepted that AP&P had been neglected technologically and moved resources to resolve the most pressing items this quarter.

Day also outlined two other near-term projects: a staff intranet with a soft launch planned "around the August 1" timeframe and a broader department rollout in September, and interactive business-intelligence dashboards to let managers and staff drill into data in real time.

Why it matters: Leaders said reliable records, a central intranet and accessible dashboards should improve case management, training delivery and operational decision-making. Day emphasized that fixing OTRAC/OTREC is the top technology priority to reduce outages and make supervision and transitions more efficient.

No statutory changes were announced; Ryan Day said the work involves internal systems stabilization and user-focused improvements. He encouraged staff patience while technology teams prioritize fixes for the user-reported problems.