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Council presses contractor, city reports increase in crews after months of stalled fiber‑optic yard restoration
Summary
After months of homeowner complaints about unrepaired yards from a city fiber‑optic project, council members said contractors have increased restoration crews and closed 150 tickets after a recent administration meeting; more follow-up is scheduled.
City of Rockford council members on Sept. 2 pressed the administration and contractors over months-long delays in yard restoration following a fiber‑optic installation project. Alderman Bonnie read constituent complaints and asked for an update; the mayor and administration said contractors have recently increased restoration crews and are closing large numbers of outstanding tickets.
Alderman Bonnie said residents across several wards have reported open trenches, exposed conduit and unrepaired lawns months after crews installed fiber tubing. She read written complaints, including one from Kathleen O’Connell who wrote that tubes were left…
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