City consultants find Glendora recovers about two-thirds of user-fee costs; council moves to schedule public hearing

A consultant presentation to the Glendora City Council on Tuesday found the city is recovering about 67% of its fee-related costs citywide and under-recovering by roughly $1.4 million; the council voted unanimously to move forward with the study's recommendations and schedule the public hearing required for user-fee updates.

Desiree Valdivia, finance staff, introduced the study prepared by Khushbu Engel, vice president of Matrix Consulting Group, who walked the council through the methodology and recommended next steps. “The most important purpose of these types of studies is to ensure that we're in compliance with the law,” Engel said, summarizing how she calculated fully loaded hourly rates and average processing times to arrive at maximum justifiable fees under California law.

Nut graf: The study examined roughly 450 line items, calculated fully burdened costs (salaries, benefits, productive hours, divisional and citywide overhead) and recommended a new master fee schedule, an…