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Your Health Idaho reports record enrollment, high customer satisfaction and $44 million saved since inception

2978908 · January 28, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Pat Kelly, executive director, presented the exchange’s 2024 recap: record open‑enrollment results, average 120,000 enrollees in 2024 and roughly $400 million in annual federal premium tax credits; the exchange reports high Net Promoter Scores and a fiscally conservative operating model.

Pat Kelly, executive director of Your Health Idaho, briefed the House Health and Welfare Committee on the exchange’s 2024 activities and the 2025 open‑enrollment cycle. Kelly said the exchange finished 2024 with an average enrollment of about 120,000 Idahoans and that roughly 47% of enrollees had been with Your Health Idaho for four or more years, a sign of high retention. "We ended the year with average enrollment of 120,000 Idahoans with 47% of those individuals being enrolled with Your Health Idaho for four or more years," Kelly told the committee.

Kelly said the exchange achieved record open‑enrollment participation for 2025, with more than 139,000 Idahoans selecting a plan during the recent open‑enrollment period. He reported that more than 97% of customers had paid for…

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