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Council approves negotiating IT contract with Pinnacle and authorizes evaluation of local banking services

January 14, 2025 | Harriman, Roane County, Tennessee


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Council approves negotiating IT contract with Pinnacle and authorizes evaluation of local banking services
The Herriman City Council on Jan. 7 authorized staff to negotiate a contract with Pinnacle IT Management Services and to evaluate alternative local banking services.

Council discussion about IT services focused on whether to keep IT functions in‑house or contract externally. Staff said Pinnacle — a smaller local provider — was willing to sign a one‑year contract and produce a multi‑year plan. Pinnacle staff had inspected city systems and identified a need for a firewall and two servers as near‑term items. Staff said migration of email and full changeover would likely take two to three months.

Council members discussed turnover risk for in‑house staff who have performed IT work in the past; staff noted that outsourcing would provide continuity and cybersecurity, whereas reliance on a single employee could recreate vulnerability if that person left.

Separately, the council approved moving forward with an evaluation of banking services in the county. Staff said the evaluation is intended to compare the city’s current banking relationship with other potential providers; any actual bank switch would return to council for approval.

Ending: Staff will draft a contract or negotiation terms for Pinnacle and proceed with procurement steps as directed; the banking evaluation will proceed and any recommended change would be brought back to the council for approval.

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Scribe from Workplace AI
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