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State officials say Idaho Behavioral Health Plan implementation produced expected fixes but early provider payment issues prompted corrective actions
Summary
Department leaders told the committee that the July 2024 go‑live for the Idaho Behavioral Health Plan (IBHP) required larger system configuration work than historical contracts, producing implementation costs and early provider payment problems that the department and contractor addressed with corrective actions and liquidated damages
Director Alex Adams and Deputy Director Juliette Sharon addressed committee questions on Feb. 26 about Idaho’s July 1, 2024 launch of the Idaho Behavioral Health Plan and related contract implementation costs.
“These are costs that have already been incurred for system configuration changes made and completed around the start of the new IBHP contract,” Juliette Sharon said, explaining why the department requested one‑time supplemental funds to cover additional system updates, interfaces and testing.
Sharon said the 2024 contract’s scope…
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