Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Dopl Annual Update topic
No spam. Unsubscribe anytime.
DOPL reports licensing-system rollout, staffing turnover and cash-balance work to committee
Summary
The Division of Occupational and Professional Licenses told the committee it has moved more than half of licensees to a new licensing system (OASIS), is consolidating legacy systems, and is addressing persistent cash-balance and staffing issues. The division briefed the committee; no formal action was taken.
The Division of Occupational and Professional Licenses (DOPL) told the House Resources and Conservation Committee it has completed major parts of a multi-year licensing-system overhaul, is consolidating boards and accounting practices, and is addressing high turnover in several job classifications.
"The division of occupational and professional licenses oversees consumer protection and public safety through its regulation of more than 250,000 licensees," Colby Redish, lead counsel for DOPL, told the committee. He said the division manages more than 45 boards and commissions and three safety programs and that the new licensing system is called OASIS.
Redish described a two-phase OASIS rollout: more than half of licensees moved to the new system on July 1, 2024, and the remaining licensees transitioned on Nov. 4, 2024. The division said the project began after a contract award in April 2023.
Redish also briefed the committee on financial and staffing challenges. He said the division has been consolidating 11 legacy accounting practices and that many boards have accumulated cash balances over years that will take time to resolve. He said the division has prepared a projection document for all boards to analyze fee changes and timelines to achieve healthy cash balances and has used temporary rules and two-year license renewal cycles as tools.
On staffing, Redish said turnover remains high in technical records specialist and inspector classifications. He gave a fiscal-year turnover rate of roughly 26.9 percent for fiscal year 2024 and said the division's current turnover rate is 11.6 percent. He said the division has sought spending authority to increase inspector pay within the bureau of building construction and real estate.
Redish summarized forthcoming or pending legislative items the division is overseeing, including updates to controlled-substances law, a possible board merger for nursing home and residential care facility administrators, changes to criminal-background-check procedures, and other agency bills.
He thanked committee members for their time and stood for questions; a committee member reported a positive personal experience with in-person service at a DOPL office.
