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Your Health Idaho reports record enrollments, financial self-sufficiency and customer‑service gains
Summary
Pat Kelly of Your Health Idaho updated the committee on 2024 activity and open enrollment 2025, reporting record enrollment growth, a high Net Promoter Score, financial reserves with no state funding, and metrics on customer service and outreach.
Pat Kelly, executive director of Your Health Idaho, told the Senate Health and Welfare Committee that the state health insurance exchange saw record activity in open enrollment 2025 and continues to operate without state funding.
Kelly said Your Health Idaho averaged about 120,000 enrollees in 2024, with 47% enrolled for four or more years, and that 139,000 Idahoans selected a plan during open enrollment 2025. The exchange reported that over 90% of enrollees receive a tax credit that lowers monthly premiums. Kelly said the exchange’s assessment fee for plan year 2024 was 2.49 percent; for…
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