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ITD faces space and equipment requests for motor vehicles division; agency reports partial remote work and ongoing IT replacements
Summary
The Motor Vehicles Division told the Joint Finance‑Appropriations Committee it has 240 authorized positions, is operating from temporary facilities with desk‑sharing, seeks $608,200 for replacement IT equipment in FY26, and reports roughly half of vehicle transactions are handled online or by mail.
The Idaho Transportation Department's Motor Vehicles Division, which manages driver licensing, vehicle registration and titles, told the Joint Finance‑Appropriations Committee it is operating from temporary facilities with shared workstations, handles about half of vehicle transactions online or by mail, and has requested $608,200 in FY26 for IT replacement equipment.
Brooke Dupree, a budget and policy analyst with the Legislative Services Office, told the committee the Motor Vehicles Division has 240 authorized full‑time positions and that the largest maintenance changes in recent years have been driven by career‑progression compensation (CEC) adjustments. Dupree noted a governor‑recommended FY26 request of $608,200 to replace IT equipment including computers, scanners, switches and printers.
Director Scott Stokes described the division’s current workplace configuration: “We're in some temporary facilities in Building 8 at the Chinden campus. It was prior configured as a call center… There's not enough space for all of the DMV employees. And so, we have generic workspaces where they'll spend maybe 2 days at home and 2 days in DMV.” Stokes said the department monitors performance metrics and is confident in work production under the current arrangements.
Stokes and Dupree told the committee that about 50% of vehicle transactions are handled centrally online or through the mail; ITD has also seen county offices merge functions to give customers a single service point in some places.
Lawmakers asked for more detail on replacement‑equipment requests and software licensing. Representative Tanner asked ITD to provide a comprehensive list of software licenses and explain ongoing funding mechanisms for software and hardware the department operates; the director agreed to follow up with more detailed information for the committee.
The FY26 request for replacement items in the Motor Vehicles Division is recommended by the governor, according to committee documents.
