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Commission approves residential trash fee increase amid complaints about customer service
Summary
The Board approved a residential solid-waste fee increase tied to contract CPI adjustments and program costs; commissioners and staff discussed customer-service problems and committed to exploring contract options and billing changes.
Bernalillo County commissioners approved an increase in residential solid-waste fees on a 4-1 vote after hearings in which commissioners raised concerns about customer-service access and recycling contamination.
The nut graf: O&M Director Antonio Jaramillo presented the second reading of the proposed fee increase tied to the vendor contract’s CPI adjustment and county program costs. He said the annual formula yielded a 4.8 percent change and staff recommended a 5.5 percent increase to cover program needs and…
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