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Your Health Idaho reports record enrollments, high customer scores and plans to shift to per-member fee
Summary
Pat Kelly of Your Health Idaho briefed the committee on the exchange’s 2024 achievements and open-enrollment 2025 results, including record enrollments, a net promoter score of 73 and planned revenue model changes.
Pat Kelly, executive director of Your Health Idaho, briefed the Senate Health and Welfare Committee on the exchange’s 2024 activities and open-enrollment 2025 results, highlighting record enrollments, customer-satisfaction scores and a planned change to the exchange’s revenue model.
Kelly told the committee Your Health Idaho is the state’s health insurance marketplace and "the only place Idahoans can apply for and receive a tax credit that lowers the cost of their monthly premium." He said the exchange finished…
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