Police select Motorola for new CAD/RMS system; implementation expected within 12–18 months
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Summary
The Vero Beach Police Department selected Motorola for a computer-aided dispatch (CAD) and records management system; project cost cited and a kickoff meeting held Sept. 24 with on-site work planned in November.
The Vero Beach Police Department announced selection of Motorola for a new computer-aided dispatch (CAD) and records management system (RMS), replacing a legacy system the department had used since 1997.
Key details - Vendor selected: Motorola (unanimous staff committee recommendation). - Project cost (Motorola portion): $4,232,000 approximately; the city reported $350,000 in legislative appropriations toward the system in the current budget. - Timeline: kickoff occurred Sept. 24; Motorola staff will be on-site Nov. 12–13 for business-process interviews and hardware installation will follow. The vendor estimated a 12–18 month implementation and go-live window; the city hopes to be closer to 12 months.
Why it matters The CAD/RMS system underpins 911 dispatch, records and police field operations. Staff said the current system is aging, vendor support had ended for the older product and replacement was necessary to maintain operational reliability.
Funding The department reported prior consultant and vendor costs paid from the 2024–25 budget (approximately $132,278) and that remaining implementation costs will come out of the 2025–26 budget and previous appropriations.
Speakers and attributions come from the police and city staff remarks in the meeting transcript.
