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Hialeah commenters praise emergency dispatchers after city communications center earns ISO Class 1 rating
Summary
During public comment at a City of Hialeah meeting, residents praised the emergency communications center — nationally recognized with an ISO Class 1 rating — and recounted a call in which a dispatcher kept a caller on the line until police arrived, speakers said.
Public commenters at a City of Hialeah meeting on an unspecified date praised the city’s emergency dispatchers, noting the communications center’s national recognition with an ISO Class 1 rating and recounting a life-threatening call where a dispatcher’s actions helped ensure the caller was not killed, speakers said.
A resident identified in the transcript as Public commenter 2 described the call: “Me acuerdo de una llamada de un señor, me dijo, no me mande la policía,…
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