Police pick Motorola for new CAD/RMS; $4.23 million system moves toward 12–18 month implementation

6091194 · October 14, 2025

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Summary

The Vero Beach Police Department reported it selected Motorola for the new computer-aided dispatch and records management system after a consultant-led procurement. The total Motorola contract is $4.23 million; the city has received $350,000 in appropriations and kickoff work has begun with on-site vendor meetings planned in November.

The Vero Beach Police Department told the council it selected Motorola for a new computer-aided dispatch (CAD) and records management system (RMS) after a consultant-managed procurement.

Chiefs and staff said the selection was unanimous by the staff and project committee, and that Motorola will assist with the implementation. The department reported it engaged a consultant (Federal Engineering group) earlier in the budget year; $132,278 was paid from the 2024–25 budget for consulting work and implementation planning.

The Motorola system price was reported as $4.23 million. The city has received $350,000 in appropriations toward the project. The department held a kickoff meeting Sept. 24 and expects vendor on-site business-process meetings in November; implementation and go-live were estimated at 12 to 18 months from kickoff, with the department hoping for the shorter timeframe.

Police staff also described recent park camera installations (Flock/Condor camera systems) providing real-time dispatch visibility and said early feedback showed dispatch was able to guide officers to incidents using the new cameras.

No council action was required; the department sought to inform the council and thanked local legislators for appropriations that helped fund the project.