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OPLC reports progress on dental and naturopathic board audits, licensing portal and enforcement backlog
Summary
Office of Professional Licensure and Certification told the legislative oversight committee it is actively addressing findings in two audits (36 dental, 18 naturopathic), implementing policies and rulemaking, building a licensing portal, and reduced its complaint backlog from about 6,200 to under 2,500.
An executive director of the Office of Professional Licensure and Certification (OPLC) told the Joint Legislative Performance Audit and Oversight Committee that the agency is making measurable progress on two audits and on modernizing licensing and enforcement systems.
The director (name not stated on the record) said the dental board audit contains 36 findings and the naturopathic board audit contains 18. Several observations are marked as partially resolved while OPLC completes rulemaking, policy development and information-technology work.
“We are actively working on building a library of policies…related to licensing, discipline, record keeping, and rulemaking,” the executive director said. She thanked Director Heather Kelly (director of operations) and…
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