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Bay City releases citywide survey: residents cite roads, utilities and communication as top concerns
Summary
City staff presented results of a citywide resident survey showing 740 responses and widespread concern about road conditions, utility costs and communication; officials said results will be posted online and be used for planning and outreach.
City staff presented the results of a citywide resident survey Wednesday, reporting 740 completed responses collected over one month and promising those results will be posted on the city website.
The survey, described during the Bay City City Commission meeting by a city staff member identified as Dana (survey presenter), covered utilities, roads, public safety, parks, trees and city communication. Dana said the responses will inform department-level follow-up and outreach.
Dana said the 740 responses represent about 2% of Bay City’s roughly 32,000 residents. The presentation included department-level satisfaction ratings and written comments submitted by respondents.
Key takeaways presented by staff included: - Utilities: 62% of respondents reported being satisfied or very satisfied with water quality; electric-service reliability was rated satisfied by 59%. Satisfaction with electric service for the cost was…
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