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Ombudsman urges discharge notification expansion; residents report pharmacy fees and low personal-needs allowance
Summary
The Kansas long-term care ombudsman urged requiring notice for facility-initiated involuntary discharges across all adult care home types, described complaints volume and case outcomes, and raised resident concerns about pharmacy surcharges and a low personal-needs allowance tied to Medicaid.
Haley Ordoyne, Kansas State Long-Term Care Ombudsman, told the committee her office reviews complaints and advocates for nursing home and adult care residents and recommended expanding the state’s notification rules so the ombudsman is notified of facility-initiated involuntary discharges for all adult care home types, not only federally-certified nursing facilities.
Ordoyne said her office made roughly 2,300 facility visits in the latest reporting year and handled a variety of complaints—resident rights, abuse/neglect reports,…
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