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Residents criticize Via ride service and urge stronger small-business support during public comment
5868972 · October 2, 2025
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Summary
Several residents used the public-comment period to complain about on-demand ride service Via’s performance in West Sacramento and to urge more city attention to small-business permitting and support.
During public comment at the Oct. 1 City Council meeting, multiple residents raised concerns about the Via on-demand ride service and about perceived obstacles for local small businesses.
Guy Stevenson told the council he and other riders have experienced long waits and poor communication from Via, including frequent managerial turnover.…
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