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Burke County DSS unveils new 30/60/90 onboarding and QA processes; commissioners accept report 4-0

5888226 · October 6, 2025

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Summary

DSS presented a new structured onboarding plan, use of the Path/NC systems, and a quality-assurance framework; the board voted unanimously (4–0) to accept the monthly operational report.

Corey Fisher Wellman, social services director, and Seth Derner, training and quality-assurance supervisor, briefed the commissioners on Oct. 6 about newly developed staffing, onboarding and QA processes in Burke County’s child-welfare division.

Training staff described a 30/60/90-day onboarding model that pairs new hires with field mentors and includes milestone-based goals and side-by-side field mentoring. Derner said the agency implemented Path/SEA for child-welfare intake and assessments on Aug. 11 and that supervisors will run regular case reviews to improve consistency and reduce errors.

Derner said the department is building step-by-step guides to translate state policy into consistent field practice, to make institutional knowledge more resilient to turnover and to provide better reporting for supervisors and county decision-makers. He said staff will use data to identify trends, monitor funding streams and support timely decision-making.

Commissioners voted to accept the DSS monthly operational report. A motion to accept the report was made and the board recorded a vote of 4–0 in favor.

Ending: The DSS team will continue implementing the training and QA measures and report back to commissioners; the presentation was accepted as presented.