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Southern Kern Unified staff report problems with StopBinder bus-tracking app; board seeks fixes

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

District transportation staff said a parent-facing bus-tracking app, StopBinder, is live but not operating reliably — about 300 parents subscribed out of roughly 1,700 students, drivers must still check students in manually, and vendor support has been remote. Board members asked staff to push the vendor for fixes and to report back.

Desiree Castro, a district staff member who presented the item, told the Southern Kern Unified School District Board that the district has launched a parent-facing bus-tracking application called StopBinder and that the district is still working through “hiccups” as it completes pickup routes and parent sign-ups.

Castro said StopBinder allows parents to download an app that shows a live map of bus movement and to receive geo‑alerts — for example, alerts five or 10 minutes before a bus arrives. “Parents can download it. You can see when the bus is going to be there live,” she said. Castro added that when a student is assigned to a bus “they’ll get an alert that their bus is five minutes away,” and that the system is…

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