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State Water Resources Control Board staff outline WBKey multifactor login rollout and user steps
Summary
Division of Drinking Water staff urged EAR users to register WBKey accounts, avoid sharing credentials, and noted multifactor authentication options and limits on resets and device registration.
State Water Resources Control Board Division of Drinking Water staff told users at an EAR input forum that the agency has implemented WBKey multifactor authentication for access to the Electronic Annual Report portal and urged users to register a WBKey account and associate it with their water system before the next reporting season.
The WBKey change was implemented on 10/08/2025 and applies to all users of the EAR portal. Gabriela Gutierrez of the EAR customer service team said users must click “register” on the EAR portal to connect a WBKey account to the EAR even if they already use WBKey for other State Water Board applications.
Why it matters: the new authentication affects how water system staff and contractors access the EAR.…
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