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Delaware County wastewater board pauses billing, orders hardship policy after resident plea

6438518 · October 2, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Delaware County Regional Wastewater District voted to shut off service and pause billing for a customer with serious medical needs and directed staff to draft a formal hardship policy to guide similar requests.

The Delaware County Regional Wastewater District voted on Sept. 25 to temporarily shut off sewer service and pause billing for a customer after a public request and directed staff to draft a formal hardship policy for future cases.

At the meeting Ronald Collins, a Muncie resident, asked the board to suspend sewer billing for his brother, who has been in and out of hospitals and rehabilitation since July and is not currently living at the property. Collins said he has taken…

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