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District ombuds reports rising use, most contacts from employees and parents
Summary
The district ombuds presented the 2024–25 annual report, describing growth in contacts and common concerns—particularly evaluative relationships for employees and constituent relationships and bullying/harassment for families—and outlined outreach plans to increase awareness.
The district ombuds presented the 2024–25 annual report to the Iowa City Community School District board Oct. 14, saying contacts with the ombuds office have grown and that most users are district employees and parents or guardians.
The ombuds described the office as an independent, informal resource guided by the International Ombuds Association principles of “independence, impartiality, informality, and confidentiality,” and reminded the board that exceptions to confidentiality include mandatory reporting, Title IX matters, ethics violations and imminent-harm situations.
“The first step of engaging in this model with a visitor is the most critical and thus takes the most time,” the ombuds said, describing a process that begins with listening and then moves to clarifying options and resources…
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