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Newcastle council approves three-year OpenGov permitting contract, cites staff time and cost savings
Summary
The Newcastle City Council voted 7-0 to approve a three-year contract with OpenGov Inc. for permitting software. Staff said the software would reduce routing time, support electronic payments and produce long-term savings despite annual increases and a fixed contract banding model.
The Newcastle City Council on Oct. 7 adopted a resolution authorizing a three-year contract with OpenGov Inc. to host the city’s permitting software and online payments.
Councilmember Charbonneau moved adoption of Resolution 2025-1058; the motion was seconded and the council approved it 7-0.
City planning staff said OpenGov, founded in 2012, serves more than 2,000 jurisdictions and that the city negotiated a 39% discount. Director Fitzgibbons told the council the contract carries a 5% annual price increase after the initial term and that OpenGov prices by an operating-budget “band,” not by user count. She said the city had evaluated alternatives, including software priced by permit volume, but recommended OpenGov because it provided…
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