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Goshen students run high‑school IT help desk that cut repair backlog and expanded career pathways
Summary
Goshen High School students operating a school-run IT help desk have completed more than 120 repairs, cut the district’s Chromebook backlog from about 83 to six and are building dual‑credit and pre‑apprenticeship pathways with local partners, staff told the Goshen Board of Education on Oct. 13.
Goshen High School students who staff a school-run IT help desk have repaired more than 120 devices and reduced a district repair backlog from about 83 Chromebooks to six, the program’s teacher told the Board of Education on Oct. 13.
Principal Stephanie Walker presented the students and framed the work as part of the district’s college‑and‑career readiness goals. “A diploma is not our endgame,” Walker said, describing the program as one of several efforts to ensure students leave with a plan and job‑ready skills.
Garrett Walt, Goshen High’s IT teacher, described how the help‑desk pilot grew into a regular program that runs during first and seventh bells. “The devices that we were not able to repair here that need to be sent out, we cut down from 83 to 6,” Walt told the board, saying students performed more than 120 repairs and handled loaner…
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